Privacy Statement

Melbs, the Reformer Pilates fitness studio, located at Wilhelminasingel 1E, 4818 AA Breda, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement. Melbs takes your privacy very seriously. We, therefore, treat your personal data with the utmost care and do our best to secure it.

According to laws and regulations (AVG / GDPR)

In all cases, we comply with the requirements set by the Algemene Verordening Gegevensbescherming (AVG). In English the AVG is called General Data Protection Regulation (GDPR).

Personal data that we process

Here is an overview of the personal data that we could process via the website, mobile app or in general: first name, last name, sex, date of birth, address, telephone number, e-mail address, location data, IP address, other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone, information about your activities on our website, internet browser and device type, and data about your surfing behavior.

Automated decision-making

Melbs does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without involving a person (for example a Melbs employee).

How long we store personal data

Melbs only stores your personal data for as long as is necessary to provide the services of Melbs to you. This is also the case for everyone with whom we share your information and who performs services on our behalf. In essence, when you no longer use the Melbs services or you no longer wish to receive the Melbs newsletter, we will delete your personal data from our systems.

Sharing personal data with third parties

Melbs shares your personal data with third parties only if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Melbs remains responsible for these processing operations. Furthermore, we will never provide the information you provide to other parties.

Personal data responsibility

If a person uses the Website and/or Application, they are responsible for maintaining the confidentiality of their account, and password, and for restricting access to their computer or device. The user agrees to accept responsibility for all activities that occur under their account and/or password.

Provided user information

Melbs may use the information provided to contact a member with important information, required notices, and marketing promotions.

How Information is used

The following are examples of how Melbs might use personal information collected through the Website:

If a member purchases class credits, signs up for a Melbs class, or purchases Melbs retail items, the required personal information (similar to that provided during a telephone or mail order purchase) will be used to complete the order.
If a member indicates that they are interested in receiving Melbs related news and information, they may receive emails to the email address provided as part of the registration process.
For the non-personally identifiable information collected throughout the Website and Application: aggregate data could be analyzed to describe the collective characteristics and behaviors of online visitors, and subsequently be used to further optimize the effectiveness of the Website, Application, and the overall Melbs experience.

Members can help Melbs maintain the accuracy of personal information by updating their account. Please update this information when changes occur in home address, phone number, or email address. Melbs will never share telephone numbers, email addresses, or any personal data with third parties.

Melbs reserves the right to refuse service, terminate accounts, remove or edit content, and cancel orders, at its sole discretion.

Security statement

Melbs makes every effort to ensure that all transactions occurring on the Website and the Application are secure. All credit card numbers and transactions are encrypted using 128-bit Secure Socket Layer (SSL) encryption. Melbs is concerned about safeguarding the confidentiality of members and visitors. Melbs provides physical, electronic, and procedural safeguards to protect information processed and maintained. For example, Melbs limits access to such information to authorized employees and contractors who need to know that information in order to operate, develop, or improve the Website and Application.

Privacy of Minors

If a member is under 18, they may register and use the Website and Application only with the involvement of a parent or guardian. Melbs does not accept online registration of minors; members below the age of 16 should not attempt to register on the Website.

If Melbs discovers that personal information has been submitted by a minor without a signed participant/registration waiver, Melbs reserves the right to delete such information and terminate access to its facilities. Melbs does not seek or share personal information from minors throughout the Website and/or Application.

Cookies, or similar techniques, that we use Melbs uses functional, analytical, and third-party cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website.

Melbs uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements.

On your first visit to our website, we have informed you about these cookies and we ask you for permission to place them.

Subsequent removal of cookies

After visiting the website you can choose to delete the cookies from your computer. How you can do this differs per browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Melbs and you have the right to data portability. This means that you can submit a request to us to send the personal data we have of you in a computer file to you or another organization mentioned by you.

You can send the request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@melbsreformer.com.

Changes

It is advisable to consult this privacy statement regularly because we change it from time to time.

Carefulness

We hope to provide you with more information on how we handle your data with previous information. If you have suggestions to improve the care further then we would like to receive it.